CETLL will provide pedagogical support during the ITS virtual support sessions on
Tuesdays, 12 pm to 3 pm
Thursdays, 12 pm to 3 pm
Join CETLL and ITS at https://bit.ly/QCITS_Zoom2
IT Help Desk Assistance via Zoom for Staff and Faculty
Virtual Help Desk assistance for general support inquiries is available weekly via Zoom. The hours for August 22 through September 2:
- Monday-Friday: 12-5 pm
Please note, assistance with WordPress content publishing will not be available via Zoom. Please submit a support ticket for questions and inquiries.
Please be sure to join at least 30 minutes prior to the end of a session in order to allow us to end sessions at the designated time. Before joining a Zoom session, please complete this form: http://bit.ly/ITSZoomForm. Your response will help us assign you to the appropriate breakout room for assistance. After you have submitted the form, join the Zoom at https://bit.ly/QCITS_Zoom2.
Virtual Support via the Fresh Service Ticketing System
- Monday-Friday: 8 am-10 pm
If you have trouble accessing your QC or CUNY accounts
Please direct all inquiries regarding your Queens College or CUNY accounts to the ITS help desk: https://www.qc.cuny.edu/Computing/helpdesk/Pages/Welcome.aspx